Privacy Statement
Disclaimer
Copyright
Hawksburn Podiatry Privacy Statement
Health information at this clinic is handled in accordance with government regulations contained within the Victorian Heath Records Act 2001.
What information is collected and why?
During your consultation details about your health, contact information, previous and ongoing treatment will be collected to enable a treatment plan to be developed. Updated details are added to your file at the time of each consultation.
How is this information used?
Personal information collected may be used for billing, statistics, and correspondence or as part of an appointment reminder service. Health information collected will be used directly in the development of a treatment plan.
You have a right to withhold information or to receive anonymous treatment if desired; however this may compromise the quality of your health care. No information will be passed onto a third party without your consent, unless the law requires us to. If you do not wish to receive promotional material or participate in our appointment reminder service please inform your practitioner.
Storage and disposal of health records
Your health information is stored in a file that is held in a secure location within the clinic. Information is held for a minimum of seven years following your last contact and destroyed in accordance with government requirements.
Accessing information
You are able to view your personal health record at the clinic, with explanation from a podiatrist if requested. We are able to provide you with a summary of your record for a reasonable fee should this be required. Any information contained within the file, that you believe to be inaccurate, may be amended at your request. Some legal reasons may prohibit your access to your health record file.
Inquiries or complaints
Should you have further questions about, or a complaint relating to, how information is handled with in this clinic please speak to the Podiatrist or contact the Office of Health Services Commissioner, on 03 8601 5222 or 1800 136 066 (free call). More information about the act can be found at www.dhs.vic.gov.au/hsc
Disclaimer
Hawthorn Podiatry advises website users to verify the accuracy and completeness of the information before committing to any course of action. Under no circumstances will Hawthorn Podiatry be liable for damages of any kind, including (but not limited to) compensatory damages, lost profits, lost data, or any form of special, incidental, indirect, consequential or punitive damages of any kind, whether based on breach of contract or warranty, tort (including negligence), product liability or otherwise, even if Hawksburn Podiatry is informed in advance of the possibility of such damages.
This website may provide links to other websites. These external information sources are outside Hawksburn Podiatry’s control. It is the responsibility of users to make their own decisions about the accuracy, currency, reliability, completeness and correctness of information found at these websites.
Hawksburn Podiatry does not necessarily endorse any company or organisation linked to this website. Although all reasonable efforts are made, there is no warranty that the Hawksburn Podiatry website will be free of infection by viruses or any other manifesting, contaminating or destructive properties.
Copyright
This work is copyright. Apart from any use permitted under the Copyright Act 1968, no part may be reproduced by any process, nor may any other exclusive right be exercised, without the permission of Hawksburn Podiatry.